Sofitel Queenstown Hotel & Spa | Hotel in Queenstown

| 9.4 (748 Reviews) |  1 Bathroom
Queenstown Hotel | Sofitel Queenstown Hotel & Spa

Hotel in Queenstown

2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Sofitel Queenstown Hotel & Spa offers 82 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8 Duke Street, Queenstown, 9300, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Separate bathtub and showerSeparate bathtub and shower
  • BathrobesBathrobes
  • TowelsTowels
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • Designer toiletriesDesigner toiletries
  • Rainfall showerheadRainfall showerhead
  • Jetted bathtubJetted bathtub
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Pillow menuPillow menu
  • Down comforterDown comforter
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Bed sheetsBed sheets
  • Free cribs/infant bedsFree cribs/infant beds
  • LED light bulbsLED light bulbs
  • PhonePhone
  • RecyclingRecycling
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • Iron/ironing boardIron/ironing board
  • Separate sitting areaSeparate sitting area
  • SafeSafe
  • DeskDesk
  • In-room massageIn-room massage
  • Turndown serviceTurndown service
  • Water-efficient showers onlyWater-efficient showers only
  • SlippersSlippers
  • Free newspapersFree newspapers
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • Connecting rooms availableConnecting rooms available
BreakfastBreakfast
  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 45 per personCooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 45 per person
  • 2 restaurants and 1 coffee shop/cafe2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 24-hour room service24-hour room service
  • 1 bar1 bar
  • Espresso makerEspresso maker
  • MinibarMinibar
ParkingParking
  • Valet parking on site (NZD 50 per day; includes in/out privileges)Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limo/town car serviceLimo/town car service
  • Ski shuttle nearbySki shuttle nearby
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
AccessibilityAccessibility
  • ElevatorElevator
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • EcotoursEcotours
  • WindsurfingWindsurfing
  • Downhill skiingDownhill skiing
  • Ski areaSki area
  • SkydivingSkydiving
  • CasinoCasino
  • RaftingRafting
  • Ski equipment rentalsSki equipment rentals
  • SnowshoeingSnowshoeing
  • Ice skatingIce skating
  • Skiing lessonsSkiing lessons
  • SailingSailing
  • Beach accessBeach access
  • Health/beauty spaHealth/beauty spa
  • Fitness center (discounted access)Fitness center (discounted access)
  • Winery toursWinery tours
  • ParasailingParasailing
  • Snow tubingSnow tubing
  • Hiking/biking trailsHiking/biking trails
  • SnowboardingSnowboarding
  • SleddingSledding
  • SkiingSkiing
  • Mountain bikingMountain biking
  • Free bicycle rentalsFree bicycle rentals
  • Golf lessonsGolf lessons
  • KayakingKayaking
  • GolfingGolfing
  • Water skiingWater skiing
  • Cross-country skiingCross-country skiing
  • SaunaSauna
  • Full-service spaFull-service spa
  • Bicycle rentalsBicycle rentals
  • Steam roomSteam room
  • 24-hour fitness center24-hour fitness center
EntertainmentEntertainment
  • Satellite channelsSatellite channels
  • DVD playerDVD player
  • Pay moviesPay movies
  • 32-inch LCD TV32-inch LCD TV
GeneralGeneral
  • Conference space (3003 square feet)Conference space (3003 square feet)
  • Meeting roomsMeeting rooms
  • 24-hour business center24-hour business center
  • ElevatorElevator
  • Banquet hallBanquet hall
  • Free newspapers in lobbyFree newspapers in lobby
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • FrenchFrench
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • Double-glazed windowsDouble-glazed windows
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Reusable tableware onlyReusable tableware only
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Vegan dining optionsVegan dining options
  • No plastic soda bottlesNo plastic soda bottles
  • Local artist showcaseLocal artist showcase
  • No plastic drinking strawsNo plastic drinking straws
  • No plastic water bottlesNo plastic water bottles
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • Vegetarian dining optionsVegetarian dining options
  • Smoke-free propertySmoke-free property
  • Biodegradable drinking strawsBiodegradable drinking straws
  • Reusable cups onlyReusable cups only
  • No plastic coffee stirrersNo plastic coffee stirrers
  • At least 80% organic foodAt least 80% organic food
Guest ServicesGuest Services
  • DVD playerDVD player
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Snack bar/deliSnack bar/deli
  • Laundry facilitiesLaundry facilities
  • Free cribs/infant bedsFree cribs/infant beds
  • Ski storageSki storage
  • Concierge servicesConcierge services
  • Multilingual staffMultilingual staff
  • Daily housekeepingDaily housekeeping
  • Change of towels (on request)Change of towels (on request)
  • Dry cleaning serviceDry cleaning service
  • 24-hour front desk24-hour front desk
  • Porter/bellhopPorter/bellhop
  • Hair salonHair salon
  • Snow sports gearSnow sports gear
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Turndown serviceTurndown service
  • Laundry facilitiesLaundry facilities
  • Wedding servicesWedding services
  • Tour/ticket assistanceTour/ticket assistance
  • Luggage storageLuggage storage
InternetInternet
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • BalconyBalcony
SpaSpa
  • Body scrubsBody scrubs
  • Massage - sportsMassage - sports
  • Massage - hot stoneMassage - hot stone
  • Turkish bath/hammamTurkish bath/hammam
  • Massage - SwedishMassage - Swedish
  • FacialsFacials
  • Manicures and pedicuresManicures and pedicures
  • Steam roomSteam room
  • Body wrapsBody wraps
  • Body treatmentsBody treatments
  • Hot tubHot tub
  • Massage/treatment roomsMassage/treatment rooms
  • Spa open dailySpa open daily
  • Massage - deep-tissueMassage - deep-tissue
  • 5 treatment rooms5 treatment rooms
  • Couples treatment room(s)Couples treatment room(s)

Policies

Check-in
Check-in
Check-in time starts at 3:00 pm
Check-out
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 95.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for cooked-to-order breakfast: approximately nzd 45 per person valet parking fee: nzd 50 per day (in/out privileges) rollaway bed fee: nzd 95.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Michael
Jul 27, 2026 01:52:41 PM
Review Score:   10
Summary: This was our third trip to Queenstown and the Sofitel Hotel and Spa far surpassed our previous accommodation experiences. The room was exceptionally clean and the staff were incredible.
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Room Arrangement

Room InfoFacilities
Suite, 1 King Bed, Patio, Lake View (Opera)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Patio, Lake View (Opera)

General

Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 2 Double Beds, Balcony
Room Size: 441 square feet m2
2 Double Beds
Superior Double Room, 2 Double Beds, Balcony

General

Balcony or patio, Ping - 12.39, Square meters - 41, Number of bedrooms - 1, Club level room, Balcony, Wheelchair accessible, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed (Prestige)
Room Size: m2
1 King Bed
Suite, 1 King Bed (Prestige)

General

Garden view, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 King Bed, Balcony
Room Size: 667 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Balcony

General

Square feet - 667, Ping - 19, Balcony or patio, Square meters - 62, Number of bedrooms - 1, Balcony, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 King Bed
Room Size: m2
1 King Bed
Superior Room, 1 King Bed

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 1 King Bed, Balcony
Room Size: 441 square feet m2
1 King Bed
Superior Double Room, 1 King Bed, Balcony

General

Balcony or patio, Square meters - 41, Number of bedrooms - 1, Ping - 12, Club level room, Balcony, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1
Luxury Room, 1 King Bed, Balcony, Mountain View
Room Size: 441 square feet m2
1 King Bed
Luxury Room, 1 King Bed, Balcony, Mountain View

General

Number of bedrooms - 1, Mountain view, Wheelchair accessible, Extra bed count 1, Square feet - 441, Balcony or patio, Ping - 12.39, Square meters - 41, Club level room, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Penthouse, 1 King Bed, Patio, Lake View
Room Size: m2
1 King Bed
Penthouse, 1 King Bed, Patio, Lake View

General

Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Queenstown hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Queenstown hotel have a swimming pool? 

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel? 

Best-rates for the Queenstown hotel starts from $423 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Skiing, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Queenstown hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel? 

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Queenstown hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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