Queenstown rentals New Zealand Otago Queenstown

Sofitel Queenstown Hotel & Spa | Hotel in Queenstown

| 9.4 (727 Reviews) |  1 Bathroom
Queenstown Hotel | Sofitel Queenstown Hotel & Spa

Hotel in Queenstown

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Sofitel Queenstown Hotel & Spa offers 82 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8 Duke Street, Queenstown, 9300, New Zealand

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Bathrobes
  • Rainfall showerhead
  • Designer toiletries
  • Towels
  • Jetted bathtub
Bedroom
  • Hypo-allergenic bedding
  • Down comforter
  • Free cribs/infant beds
  • Bed sheets
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Safe
  • Eco-friendly cleaning products provided
  • Phone
  • Separate sitting area
  • Free newspapers
  • Recycling
  • Bulk dispenser for toiletries
  • Slippers
  • Connecting rooms available
  • Iron/ironing board
  • Turndown service
  • LED light bulbs
  • Desk
  • In-room massage
  • Water-efficient showers only
Breakfast
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 1 bar
  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 45 per person
  • 2 restaurants and 1 coffee shop/cafe
  • Espresso maker
  • Minibar
Parking
  • Limo/town car service
  • Ski shuttle nearby
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair accessible (may have limitations)
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Health/beauty spa
  • Fitness center (discounted access)
  • Skiing lessons
  • Snow tubing
  • Snowshoeing
  • Downhill skiing
  • Cross-country skiing
  • Beach access
  • Windsurfing
  • Kayaking
  • Ski area
  • Ice skating
  • Parasailing
  • Mountain biking
  • Ski equipment rentals
  • Free bicycle rentals
  • Casino
  • Winery tours
  • Snowboarding
  • Sledding
  • Water skiing
  • Hiking/biking trails
  • Sailing
  • Ecotours
  • Skiing
  • Golf lessons
  • Golfing
  • Skydiving
  • Rafting
  • Steam room
  • Sauna
  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
Entertainment
  • Satellite channels
  • 32-inch LCD TV
  • Pay movies
  • DVD player
General
  • 24-hour business center
  • Conference space (3003 square feet)
  • Meeting rooms
  • Front-desk safe
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • English
  • French
  • Biodegradable drinking straws
  • No plastic water bottles
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian dining options
  • At least 80% of food locally-sourced
  • Local culture & ecosystem education
  • Reusable cups only
  • Double-glazed windows
  • Reusable tableware only
  • Local artist showcase
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • Vegan dining options
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • No plastic soda bottles
  • No plastic drinking straws
  • Locally-owned & organized tours & activities
Guest Services
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • DVD player
  • Tour/ticket assistance
  • Porter/bellhop
  • Wedding services
  • Concierge services
  • Hair salon
  • Luggage storage
  • Change of towels (on request)
  • Turndown service
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Dry cleaning service
  • Ski storage
  • Multilingual staff
  • Daily housekeeping
  • Snow sports gear
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Balcony
Spa
  • 5 treatment rooms
  • Massage/treatment rooms
  • Facials
  • Steam room
  • Massage - Swedish
  • Hot tub
  • Massage - hot stone
  • Manicures and pedicures
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Massage - sports
  • Massage - deep-tissue
  • Body treatments
  • Spa open daily
  • Turkish bath/hammam

Policies

Check-in
Check-in time starts at 2 pm
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 95.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately nzd 45 per person valet parking fee: nzd 50 per day (in/out privileges) rollaway bed fee: nzd 95.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rosalyn
Nov 8, 2025 08:37:59 PM
Review Score:   6
Summary: Highlights: great staff, convenient location, heated bathroom floors & towel rack were a nice touch, minibar was included in our room, the food that you ordered for breakfast was great, reasonable view of the mountains from the room, having a water bottle filler in the lobby Downside: room was extremely dusty, exhaust in the bathrooms didn’t work too well, small balcony with no patio furniture to enjoy the outdoors, few days in someone threw up in one of the main lifts and the smell lingered for days after, hotel seems a little outdated or missing the same luxury of other Sofitels (not including the staff, they were all great)
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Room Arrangement

Room InfoFacilities
Suite, 1 King Bed, Patio, Lake View (Opera)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Patio, Lake View (Opera)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 2 Double Beds, Balcony
Room Size: 441 square feet m2
2 Double Beds
Superior Double Room, 2 Double Beds, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Mountain view, Wheelchair accessible, Extra bed count 1, Square feet - 441, Balcony or patio, Ping - 12.39, Square meters - 41, Club level room, Balcony, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed (Prestige)
Room Size: m2
1 King Bed
Suite, 1 King Bed (Prestige)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 King Bed, Balcony
Room Size: 667 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Balcony

General

Square feet - 667, Ping - 19, Balcony or patio, Square meters - 62, Number of bedrooms - 1, Balcony, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 1 King Bed, Balcony
Room Size: 441 square feet m2
1 King Bed
Superior Double Room, 1 King Bed, Balcony

General

Balcony or patio, Square meters - 41, Number of bedrooms - 1, Ping - 12, Club level room, Balcony, Mountain view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1
Luxury Room, 1 King Bed, Balcony, Mountain View
Room Size: 441 square feet m2
1 King Bed
Luxury Room, 1 King Bed, Balcony, Mountain View

General

Number of bedrooms - 1, Mountain view, Wheelchair accessible, Extra bed count 1, Square feet - 441, Balcony or patio, Ping - 12.39, Square meters - 41, iPod docking station, Club level room, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Penthouse, 1 King Bed, Patio, Lake View
Room Size: m2
1 King Bed
Penthouse, 1 King Bed, Patio, Lake View

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Queenstown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Queenstown hotel?

Check-in time for Queenstown hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Queenstown hotel have a swimming pool?

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel?

Best-rates for the Queenstown hotel starts from $1,875 per night with includes TV, Wheelchair Accessible, Bedding/Linens, Spa, Restaurant, Kitchen, Air Conditioner, Parking, Accessibility, Wellness Facilities, Internet, Laundry, Bar, Toiletries, Guest Services, Entertainment, Hot Tub, Balcony/Terrace, Security/Safety, Business Services, Skiing, Breakfast, Child Friendly with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Queenstown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Queenstown hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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